YOUR SIDE: If you are using some anti-spam software do not forget to put our email address (info@xemico.com) on its white-list. While we are doing every effort to respond to your requests in a timely manner we are completely helpless if we can not reach you.
OUR SIDE: Our mailboxes are protected with anti-spam software. Even though that it is a sophisticated system we can not exclude the possibility that some regular messages get deleted as spam. If you do not receive an answer from us within 24h please use the support form to send your message.